Privacy Policy

of Newenden Meadow Limited

Contact details

Email: info@newendenmeadow.org

What information we collect, use, and why

We collect or use the following information to receive donations, funding or annual subscriptions and organise fundraising activities:

Names and contact details
Addresses
Payment or banking details
Donation history

We collect or use the following personal information to comply with legal requirements:

Name
Contact information
Any other personal information required to comply with legal obligations
Health and safety information
Safeguarding information

We also collect or use the following special category information to comply with legal requirements. This information is subject to additional protection due to its sensitive nature:

Health information

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Address
Payment details
Information relating to health and safety (including incident investigation details and reports and accident book records)
Correspondence

Website-related information

When you visit our website, we collect and use certain information to ensure the site functions properly, to keep it secure, and to manage optional services. This section explains how information is collected through the use of cookies, consent tools, and technical log files.

Use of cookies on our website

We use cookies to ensure our website functions properly and to manage user consent for optional services. Essential cookies are required for the operation of the site and do not require consent.

Optional services and consent management

We use a cookie consent tool (Borlabs) to manage cookies and similar technologies on this website. This tool ensures that optional services, such as Google reCAPTCHA and Google Maps, are only loaded once you have given your consent. You can manage or withdraw your consent at any time via the cookie settings available on this website.

Server log files

When you visit our website, information is automatically collected by our hosting provider in server log files. This may include your IP address, browser type, operating system, date and time of access, and the pages visited. This information is used solely to ensure the security and proper functioning of the website and is not used to identify individual users. Log file data is stored for a limited period and then deleted automatically.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information to comply with legal requirements are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

Directly from you

How long we keep information

Personal data will be reviewed annually.
Any personal data will be deleted after two years from leaving.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 21/01/2026